Insights.

Name: Auden Hospitality Limited
Price range: $

A little food for thought. A lot to think about.

Make every service count: Hotel F&B operations FAQs.

Auden answers your hotel F&B operations questions, from profitability and menu performance to training, team productivity and service culture.

Scot Turner founder of Auden Hospitality talking about an evening listening to Will Guidara and Rory Sutherland

Can you systemise unforgettable hospitality?

A glass of champagne, a Tiffany box and an unexpected moment in a London auditorium. Scot Turner reflects on what Will Guidara and Rory Sutherland taught us about systemising memorable experiences and finding opportunities competitors overlook.

Auden Hospitality Concept Development on The Kensington Hideaway Restaurant and Bar, London

What a hotel F&B consultancy can do for your business. The questions we are asked the most.

What is the cheapest marketing opportunity in Hotel F&B

Why the pavement outside your hotel restaurant might be doing more to convert guests than your next paid campaign.

Hotel F&B strategy and market research: Your questions answered.

Auden answers your questions on hotel F&B strategy, market research, guest profiling, masterplanning and feasibility. Find the opportunity before you invest.

Why tourist and destination restaurants are different.

The guest may be hungry, but they are not always making the same decision.

What hotel F&B can learn from QSR.

Hotels do not need to become fast food outlets. But they do need to learn from businesses built on consistency, speed and clarity.

What hotel owners should ask their F&B consultant.

The right questions help you choose the right partner, not just the best presentation.

True menu engineering is not about food cost.

The purpose of menu engineering is not to create a prettier spreadsheet. The purpose is to influence guest behaviour, improve operational performance and increase profitability.